When I arrived at the restaurant, I wasn't sure how to order. The restaurant is really small by many quick service standards. It has a large menu above the ordering area, which consists of several self-service ordering kiosks (similar to those in Contempo Cafe or many new restaurants like Be Our Guest). I tried using the kiosk first, and it didn't have special diets options, so I asked a cast member working the register. She then paged someone to come talk to me. I was greeted a by a manager who seemed rather frazzled. I told her that I couldn't have gluten or dairy and expressed interest in a children's meal because it was later in the day and I had already had a bratwurst at Sommerfest as a snack. She that was fine and then gave me some options.
|Ordering stations--that guy doesn't know what he wants either!|
She had I could have a kid's hamburger meal, the seasonal fish, and the chicken and pineapple skewer (which I should have ordered). I ordered the fish because I'd seen a couple of kids with it and thought it looked good. Turns out they had ordered the adult version but more on that later. I mentioned that I would like some gluten free soy sauce for the rice and she said "Oh no problem." I sort of don't think she heard me or understood me because the meal didn't actually come with rice.
Once I had my order, she gave me a card that said "STOP" food allergies for the cashier and then my order. Once I paid, I waited for my meal. And waited...and waited. It took an incredibly long time to make make considering. Granted, I always would rather wait than have something brought out quickly and incorrectly. Once my food came out, I noticed there was no rice. The same manager was there, and she said "Oh it doesn't come with rice." To which I replied, "Oh, but you said I could have soy sauce for the rice." Well, whoops. It was later in the day, so I just took the meal as it was and will remember to get the adult version the next time or the chicken and pineapple skewer.
|Fish, vegetables and mandarin oranges|
|Seating area--still quite busy at 7:30 pm|
|Dole Whips coming right up!|
I wasn't wowed by Captain Cook's but I didn't think the food needed to "walk the plank." :) I'd give it a 7 out of 10 for this experience. I might go back and try the other options or stick with the table service here over this location. However, I know a lot of people who have been here a lot on their vacations and love the chefs and have had great meals there. On the fly, it was just sort of so-so.
Have you been to Captain Cook's? Would you say Aye or Nay to their food?